Thank you for your ongoing patience as we strive to resolve the current issue. A fix has been implemented and our team is monitoring the results. We will continue to provide further updates as necessary.
Posted Sep 30, 2024 - 20:05 PDT
Update
Thank you for your ongoing patience as our teams continue working on implementing and testing a solution. Further updates will be provided as necessary.
Kindly be aware that this service disruption specifically affects clients who are using the Geotab add-in.
Posted Sep 30, 2024 - 18:17 PDT
Update
Thank you for your ongoing patience as we strive to resolve the current issue. Our team is actively working on implementing and testing a solution. We will continue to provide further updates as necessary.
Kindly be aware that this service disruption specifically affects clients who are using the Geotab add-in.
Posted Sep 30, 2024 - 15:16 PDT
Identified
We've identified the issue and are working on corrective action. Thank you for your continued patience while we work to resolve this matter.
Posted Sep 30, 2024 - 11:37 PDT
Update
We are continuing to investigate this issue.
Posted Sep 30, 2024 - 09:55 PDT
Investigating
We are currently investigating an issue with the Lytx/Geotab Portal Integration. Customers leveraging this integration may experience an authentication error referencing "User verification failed" and will not be able to access Lytx through the Geotab Add-In. Customers can work around this issue by directly logging into, and accessing Lytx via login.lytx.com. Further updates will be posted as we work to resolve this matter and we do apologize for any inconvenience this may cause.
Posted Sep 30, 2024 - 09:32 PDT
This incident affected: Lytx Account Tools (Geotab Lytx Add-In).