Resolved -
This incident has been resolved.
Jul 1, 16:41 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 1, 16:20 PDT
Update -
We are continuing to work on restoring full functionality. While the product remains available, some users may experience intermittent delays and errors. In many cases, these issues can be resolved by refreshing the browser.
Further updates will be provided as they become available.
Jul 1, 13:13 PDT
Identified -
We are currently in the remediation phase of the ongoing issue affecting Driver Safety Dashboard, Insights, Coaching and Lytx Admin. While the product remains available, some users may experience intermittent delays and errors. In many cases, these issues can be resolved by refreshing the browser.
Our teams are actively working to resolve the problem and restore full functionality. Although we are making progress, we do not anticipate a full recovery until the end of the day.
We appreciate your patience and understanding as we work to resolve this matter. Further updates will be provided as they become available.
Jul 1, 10:19 PDT
Update -
We are continuing to investigate the issue with with Driver Safety Dashboard, Insights, Coaching and Lytx Admin. Some clients may be observing errors when accessing these pages. Please note some FYI Notify Events may be coached from within Driver Safety Library.
Jul 1, 09:12 PDT
Update -
We are continuing to investigate this issue.
Jul 1, 07:39 PDT
Investigating -
We’re currently experiencing a service disruption with Driver Safety Dashboard. Some clients may be observing errors when accessing the Dashboard. Our Engineering teams have identified the root cause and are working to implement a resolution.
We apologize for any inconvenience and will provide further updates as soon as we have them.
Jul 1, 07:31 PDT