Investigating - Unable to Wake Vehicles

Incident Report for Lytx Inc.

Resolved

This incident has been resolved.

Posted Jul 11, 2025 - 11:47 PDT

Monitoring

A fix has been implemented, and the ability to browse and wake devices has been restored. We're continuing to monitor the situation.

Posted Jul 11, 2025 - 11:36 PDT

Update

We are continuing to investigate the issue and will provide more updates as potential corrective action is determined.

Posted Jul 11, 2025 - 10:43 PDT

Investigating

We are currently investigating reports of a service interruption with Video Search. Some clients may experience difficulties in waking devices not currently active, browsing, or viewing live streaming footage. We apologize for any inconvenience and will provide further updates as they become available.

Posted Jul 11, 2025 - 09:52 PDT

This incident affected: Safety & Risk (Video Search).