Degraded Lytx Installation App Performance

Incident Report for Lytx Inc.

Resolved

This incident has been resolved.

Posted Jun 05, 2023 - 09:32 PDT

Update

We are continuing to investigate this issue.

Posted Jun 05, 2023 - 09:06 PDT

Investigating

We’re currently investigating reports of a potential service degradation related to our Install App. Some users may encounter “Error while processing the request“ error message when entering the device serial number Our services are currently not interrupted and we apologize for any inconvenience. We will post an update as soon as we work to resolve this issue.

Posted Jun 05, 2023 - 09:05 PDT

This incident affected: Lytx Account Tools (Lytx Installation Application).